If you have purchased a mobility scooter it is important you realise that it does require servicing on a fairly regular basis.
While there is no requirement on the intervals between services it makes sense to have an annual checkup and service on your mobility scooter.
We suggest this simply because anybody who needs to use a mobility scooter is clearly in poor health, which is unfortunately most likely deteriorating and the last thing that they would want is to have their scooter breakdown when in use out in public.
We certainly suggest taking out some sort of breakdown cover for mobility scooters.
Many insurance policies for mobility scooters would include this as part of the overall package but you can buy separate cover.
Where Can I Get My Mobility Scooter Repaired?
This is a very good question because you can’t just take it to the local garage like you can with a car. The best solution is that there are probably a number of local mobility companies in your area who will be able to provide an element of servicing and repair.
There are also some national companies have a network of agents offering repairs to mobility scooters, one such source is RentaScoota who can be contacted by telephoning freephone 0800 328 1699.
While disability mobility scooters are generally relatively simple machines powered by electric batteries, there are a number of working parts all of which can unfortunately go wrong or wear out at the worst possible time.
Having your scooter serviced on a regular basis will potentially eliminate potential problems by identifying parts that need replacing ahead of time, this especially applies to brakes or batteries that are steadily losing their charge.
Can I Service My Mobility Scooter Myself?
If you happen to be a practical person who is good at fixing mechanical devices then you can definitely do a basic service of your mobility scooter yourself.
Mobility scooters are relatively uncomplicated machines and some basic maintenance can be done yourself. For example it is relatively simple to pump the tyres up and spray some WD-40 onto most of the movable parts such as the wheel axle and contact points on the battery.
Calling a repair company or servicing company out to visit you in your home can unfortunately be quite costly and there have been a number of horror stories concerning unscrupulous people who have preyed on the elderly and vulnerable who need their mobility scooter fixing.
If you have a service do not allow your scooter to be taken away because the company may then telephone you to say they have found further problems. At this point the easiest option is for you to say go-ahead and fix them whereas they could be making this up.
We came across a great article from Steve Wright of Fair Trade mobility scooters who explains that many scooter parts are relatively inexpensive, yet repair companies charge exorbitant amounts.
Steve’s Tips:
1. Don’t pay too much for a pair of batteries, they cost dealers on average £30 a piece.
2. When a scooter left parked up i.e. for the Winter make sure you continue to charge it up every two to three weeks.
3. Avoid interrupting the charge before the end to ensure the battery cleaning process is complete.
4. Give the batteries a good long overnight charge, even for another 4 hrs after the charge complete light shows as they will continue to trickle charge.
5. There really is no need though to charge after short distances. You can charge your scooter every time you use if you wish or simply charge it once a week after you have done a few miles.
If you get a clicking from the rear end, it sounds like it’s coming from the transaxle and some people change the gearbox, in fact it’s DRY WHEEL, take the back wheels off, remove the pins from the axle, grease the slots, say goodbye to the clicking.
Video Tutorial – Changing Mobility Scooter Batteries
The video shows just how easy it is for you to change the battery on your mobility scooter.
Areas We Cover in England
Avon – Bath, Bristol, Clevedon, Nailsea, Weston-super-Mare
Bedfordshire – Bedford,   Biggleswade, Dunstable, Leighton Buzzard, Luton, Sandy
Berkshire – Ascot, Bracknell,   Hungerford, Maidenhead, Newbury, Reading, Sandhurst, Slough, Thatcham, Windsor, Wokingham
Buckinghamshire   – Amersham, Aylesbury, Buckingham, Chesham, Gerrards Cross, Great Missenden, High   Wycombe, Marlow, Milton Keynes, Newport, Pagnell, Princes Risborough, Witham
Cambridgeshire   – Cambridge, Chatteris, Ely, Huntingdon, March, Peterborough, Wisbech
Cheshire – Alderley   Edge, Altrincham, Cheadle, Chester, Crewe, Ellesmere Port, Hyde, Knutsford, Macclesfield, Malpas, Middlewich, Nantwich, Northwich, Sandbach, Stockport, Warrington, Wilmslow
Cleveland   – Hartlepool, Middlesbrough, Redcar, Saltburn-by-the-Sea, Stockton-on-Tees
Clwyd –   Abergele, Colwyn Bay, Corwen, Deeside, Flint, Llangollen, Mold, Prestatyn, Rhyl,   Ruthin, St Asaph, Wrexham
Cornwall – Bodmin, Bude, Camelford, Falmouth, Fowey, Helston,   Launceston, Newquay, Par, Penryn, Penzance, Port Isaac, Redruth, Saltash, St Ives,   St Austell, Truro, Wadebridge
Cumbria – Alston, Ambleside, Appleby-in-Westmorland,   Carlisle, Cockermouth, Coniston, Grange-over-Sands, Kendal, Keswick, Kirkby, Stephen,   Maryport, Penrith, Ulverston, Whitehaven, Wigton, Windermere, Workington
Derbyshire   – Alfreton, Ashbourne, Buxton, Chesterfield, Derby, Glossop, Heanor, Ilkeston, Matlock,   Ripley
Devon – Axminster, Bamstaple, Bideford, Braunton, Brixham, Buckfastleigh, Crediton,   Cullompton, Exeter, Exmouth, Holsworthy, Honiton, Ilfracombe, Lynton, Newton Abbot,   Okehampton, Paignton, Plymouth, Seaton, Sidmouth, Tavistock, Teignmouth, Tiverton,   Torquay, Umberleigh, Yelverton
Dorset – Blandford Forum, Bournemouth, Bridport, Christchurch,   Gillingham, Poole, Sherborne, Swanage, Wareham, Weymouth, Wimborne
East Sussex – Battle,   Bexhill-on-Sea, Brighton, Crowborough, Eastbourne, Hailsham, Hastings, Heathfield,   Hove, Lewes, Newhaven, Pevensey, Robertsbridge, Seaford, St Leonards-on-Sea
Essex   – Barking, Basildon, Benneet, Billericay, Braintree, Brentwood, Buckhurst Hill, Chelmsford,   Clacton-on-Sea, Colchester, Dagenham, Dunmow, Epping, Frinton-on-Sea, Halstead, Harlow,   Harwich, Hockley, Hornchurch, Ilford, Ingatestone, Laindon, Leigh-on-Sea, Loughton,   Maldon, Ongar, Rayleigh, Rochford, Romford, Saffron Walden, Southend-on-Sea, Southminster,   Stanford-le-Hope, Tilbury, Walton on the Naze, Westcliff-on-Sea, Wickford, Witham,   Woodford Green
Gloucestershire – Cirencester, Gloucester, Lydney, Mitcheldean, Newent,   Stroud, Tewkesbury, Wotton-under-Edge, Cinderford
Hampshire – Aldershot, Alresford,   Alton, Andover, Basingstoke, Bordon, Brockenhurst, Eastleigh, Emsworth, Fareham,   Farnborough, Fleet, Gosport, Havant, Hayling Island, Hook, Liphook, Liss, Lymington,   Lyndhurst, Petersfeld, Portsmouth, Ringwood, Romsey, Southampton, Southsea, Whitchurch,   Winchester Hereford and Worcester – Redditch, Ross-on-Wye, Broadway, Bromsgrove, Droitwich,   Hereford, Kidderminster, Ledbury, Leominster, Malvern, Pershore, Stourport-on-Severn,   Worcester
Hertfordshire – Baldock, Barnet, Berkhamsted, Bishop’s Stortford, Borehamwood,   Harpenden, Hatfield, HemelHempstead, Hertford, Hitchin, Hoddesdon, Kings Langley,   Letchworth, Potters Bar, Radlett, Rickmansworth, Royston, Sawbridgeworth, St Albans,   Tring, Waltham Cross, Ware, Watford, Welwyn, Welwyn Garden City,
Kent – Ashford, Beckenham,   Belvedere, Broadstairs, Bromley, Canterbury, Chatham, Dartford, Deal, Dover, Edenbridge,   Erith, Folkestone, Gillingham, Gravesend, Herne Bay, Hythe, Maidstone, Margate, Orpington,   Ramsgate, Rochester, Sandwich, Sevenoaks, Sidcup, Sittingbourne, Swanley, Tonbridge,   Tunbridge Wells, Welling, West Malling, West Wickham, Westerham, Whitstable
Lancashire   – Accrington, Blackburn, Blackpool, Bolton, Burnley, Bury, Carnforth, Chorley, Clitheroe,   Fleetwood, Heywood, Lancaster, Leigh, Leyland, Littleborough, Lytham StAnnes, Manchester, Morecambe,   Nelson, Oldham, Ormskirk, Poulton-le-Fylde, Preston, Rochdale, Rossendale, Salford,   Skelmersdale, Wigan
Leicestershire – Coalville, Hinckley, Leicester, Loughborough,   Lutterworth, Market Harborough, Melton Mowbray, Oakham
Lincolnshire – Boston, Bourne,   Bantham, Lincoln, Louth, Sleaford, Spalding, Stamford
Merseyside – Birkenhead,   Bootle, Liverpool, Newtown-le- Willows, Prescot, South Wirral, Southport, St Helens,   Wallasey, Wirral
Middlesex – Ashford, Brentford, Edgware, Enfeld, Greenford, Hampton,   Harrow, Hayes, Hounslow, Isleworth, Northwood, Pinner, Ruislip, Shepperton, Southall,   Staines, Stanmore, Sunbury-on-Thames, Teddington, Twickenham, Uxbridge, Wembley,   West Drayton
Norfolk – Attleborough, Cromer, Dereham, Diss, Holt, Hunstanton, King’s   Lynn, Norwich, Sheringham, Swaffham, Thetford, Walsingham, Wells-next-the-Sea North   Humberside – Beverley, Bridlington, Driffield, Hessle, Hull
North Yorkshire – Guisborough,   Harrogate, Leyburn, Richmond, Ripon, Scarborough, Selby, Skipton, Sowerby, Thirsk,   Whitby, York Northampstonshire – Brackley, Corby, Kettering,
Northampton, Rushden,   Towcester, Wellingborough
Northumberland – Morpeth, Alnwick, Ashington, Berwick-upon-Tweed,   Corbridge, Cramlington, Haltwhistle, Hexham, Prudhoe, Riding Mill Seahouses, Stocksfield
Nottinghamshire   – Nottingham, Newark, Nottinghamshire, Southwell, Sutton-in-Ashfield, Retford
Oxfordshire   – Abingdon, Banbury, Bicester, Chipping Norton, Didcot, Henley-on-Thames, Oxford,   Thame, Wallingford, Wantage Witney Rutland -Oakham, Uppingham Shropshire – Bridgnorth,   Craven Arms, Ironbridge, Ludlow, Newport, Oswestry, Shifnal, Shrewsbury, Telford,   Whitchurch
Somerset – Bridgwater, Burnham-on-Sea, Chard, Cheddar, Frome, Glastonbury,   Highbridge, Minehead, South Petherton, Street, Taunton, Templecombe, Wedmore, Wells,   Winscombe, Yeovil
South Humberside – Cleethorpes, Grimsby, Immingham, Scunthorpe
South Yorkshire – Barnsley, Doncaster, Mexborough, Rotherham, Sheffield
Staffordshire –   Burton-on-Trent, Lichfield, Newcastle, Rugeley, Stafford, Stoke-on-Trent, Stone,   Uttoxeter
Suffolk – Aldeburgh, Beccles, Bungay, Bury St Edmunds, Felixstowe, Ipswich,   Leiston, Lowestoft, Mildenhall, Newmarket, Stowmarket, Sudbury
Surrey – Ashtead, Banstead,   Camberley, Carshalton, Caterham, Cheam, Chertsey, Cobham, Coulsdon, Cranleigh, Croydon,   Dorking, East Molesey, Egham, Epsom, Esher, Farnham , Godalming, Godstone, Guildford,   Haslemere, Hindhead, Horley, Kingston upon Thames, Leatherhead, Lightwater, Lingfield,   Mitcham, Morden, New Malden, Oxted, Purley, Redhill, Reigate, Richmond, South Croydon,   Surbiton
Tyne and Wear – Blaydon-on-Tyne, Boldon Colliery, Gateshead, Houghton le   Spring, Newcastle upon Tyne, North Shields, Ryton, Sunderland, Washington, Whitley   Bay
Warwickshire – Alcester, Kenilworth, Leamington Spa, Nuneaton, Southam, Stratford-upon-Avon,   Warwick
West Midlands – Sutton, Thornton Heath, Wallington, Walton-on-Thames, West   Byfleet, Weybridge, Woking, Yateley
West Sussex – Arundel, Billingshurst, Bognor Regis,   Burgess Hill, Chichester, Crawley, East Grinstead, Hassocks, Haywards Heath, Henfield,   Horsham, Lancing, Littlehampton, Midhurst, Petworth, Pulborough, Worthing
West Yorkshire   – Bingley, Bradford, Brighouse, Dewsbury, Halifax, Ilkley, Keighley, Leeds, Mirfield,   Ossett , Otley, Pontefract, Shipley, Wakefield, Wetherby Wiltshire – Calne, Chippenham,   Devizes, Malmesbury, Melksham, Mere, Pewsey, Salisbury, Shaftesbury, Swindon, Trowbridge,Warminster,   Westbury.
SCOTLAND
Aberdeenshire – Aberdeen, Fraserburgh, Inverurie, Peterhead, Turriff Angus – Arbroath,   Dundee, Forfar, Kirriemuir, Montrose Argyll – Ballachulish, Campbeltown, Dalmally,   Dunoon, Inveraray, Lochgilphead, Oban, Tarbert.
Ayrshire – Ardrossan, Ayr, Dalry, Darvel, Kilbirnie, Kilmarnock, Prestwick, Saltcoats,   West Kilbride Banffshire, Buckie, Edinburgh, Glasgow.
jade nutting says
hi i have galaxy 2 mobiltey scooter how much wud it be for u to come and service it it dosnt seem to be holding its charge it will charge to 5 bars then it will go stright down to 2 bars iam in leicester
Luke Smith says
It’s great that you pointed out how there are a number of local mobility companies in your area that would be able to provide an element of servicing and repair. Our grandfather’s mobility scooter is now broken and we do not know how to repair it. We cannot just bring it to a car repair shop, so we should look for a mobility scooter repair expert.
Francis calvert says
Hi i have a quingo vitess2the steering has came loose
Have taken the front panel off the rod that keeps the steering intact has came off needs fixing vack on
MRS B Brownbridge says
i am from south shields and need my mobility scooter fixed the back wheel is soft and i dont know how to fix it
George WORBY-BASSETT says
Hi we have a Prestigue Explorer which needs a service can you do this
Joseph Mickle says
Hi can you service my TGA s4 breeze in bishop middleham? I know it need 2 light leds.
Thanks
Carol says
do you service scooters in Scarborough North Yorkshire please .
Jean O’Connell says
Where can I my Quingo mobility scooter serviced
Tracey Collins says
Do you service a gogo scooter as mine has broke down I live in Gloucester I don’t have a service deal I hope you can help.
Dr Craig Bridges says
Where can I get my mobility scooter REPAIRED IN OR NEAR CHELTENHAM, GLOUCESTERSHIRE, PLEASE? i AM HAVING GREAT DIFFICULTY FINDING A SUITABLE WORKSHOP?
THANK YOU,
DR CRAIG BRIDGES
Vilmantas Ragenas says
I’m not talking about not working mobility scooter turns scoorer zt 500 scotland
East lothian
Prestopans
Eh32 9bu
Meg Muir says
Hi. I have a shoprider mobility scooter. It runs along nicely then will suddenly refuse to move forwards or backwards. It may then suddenly start working again. Any ideas what the problem might be? I am now afraid to go out on it incase I get stuck somewhere.
Maureen Atherton says
I live in bootle liverpool would I be able to get a puncture fixed on my mobility scooter, if so how much
Mrs. V Crawford says
I need my breeze 4 to be repaired, it has a split tyre and the mirrors need tightening.
I also need two new batteries for it. Could you give me a quote on this please.
Ron Lewis says
Dear Sirs,
I live in South Ockendon, Essex. I have recently acquired a Shoprider Torino (with a new factory engine) but need to know who can i contact if i get a puncture or breakdown whilst i am out ?? Do i pay per callout ?? roughly how much.
how much would an annual service cost (at home ??) or is it better to have a yearly contract.
Best regards Ron Lewis